Behavioural Supports Ontario (BSO)
 BSO Banner

The Mississauga Halton LHIN, in partnership with all Ontario LHINs, is investing in the enhancement of services to enhance services for older Ontarians with complex and responsive behaviours by investing in local initiatives that will improve care wherever they live - at home or in the community.  

The Behavioural Supports Ontario (BSO) project started off as a $40 million provincial investment. In the fall of 2016 the province invested an additional $10 million dollars to support the enhancement of services and allow for local health service providers to hire new staff – nurses, personal support workers and other health care providers – and train them in the specialized skills necessary to provide care for these patients with dignity and respect.

  • Learn more about the provincial Behavioural Supports in Ontario project at  

The Mississauga Halton LHIN has worked with a group of local stakeholders to develop its LHIN-wide Action Plan.  The stakeholder planning group has contributed to the development of a model and an implementation plan in the Mississauga Halton LHIN that aligns with the provincial Behavioural Supports in Ontario Framework. The Action Plan, which was submitted in December 2011, describes how the local BSO investment will be used across the system.   

Action Plan and Sustainability Plan

The Mississauga Halton LHIN BSO Action Plan details how the LHIN will be implementing the Behavioural Supports Ontario Framework of Care

The Mississauga Halton LHIN BSO Sustainability Plan describes how we will continue to ensure that BSO efforts are sustained in the Mississauga Halton LHIN.

If you have questions related to the LHIN’s Action Plan or Sustainability Plan, please contact:

Michelle Collins, Senior Lead, Health Systems Performance 
905-337-7131 ext. 225


BSO Capacity Building Road Map

The purpose of this Capacity Building Roadmap is to assist the Local Health Integration Networks  (LHINs) and their local service providers as they endeavor to build knowledgeable care teams who will provide the best care possible for older adults at risk of, or with complex healthcare challenges with responsive behaviours due to mental health, dementia, addictions or other neurological disorders, and their caregivers, in safe and supportive workplaces. This tool provides a framework for service providers to help organize their approach to training new staff and to align the first 6 months of training activities with the 12 core competencies. 


The BSO Provincial Pulse is the official newsletter of the BSO Initiative. Please click here for more information.