Freedom of Information and Protection of Privacy

The records of the Mississauga Halton LHIN are subject to the Freedom of Information and Protection of Privacy Act (FIPPA) and the LHIN acts to fulfill its responsibilities in accordance with the requirements contained within FIPPA.
FIPPA has two purposes:

  • It gives people the right to access records and personal information that is under the custody or control of Ontario government ministries and agencies (including LHINs). 
  • It helps protect every individual’s right to privacy. The act tells government ministries and agencies what they can, and must do when they collect, use, disclose, retain and dispose of personal information.  

How to Make a Freedom of Information (FOI) Request

Requests under the Act must be made in writing. When requesting information, please provide specific details about the records you wish to access. FIPPA requires that a $5 application fee must accompany all FOI requests. This mandatory fee cannot be waived, and must be paid by cheque or money order made out to the Minister of Finance at the time the request is made. Please do not send cash through the mail. Please use this form when initiating a request, and send the written request and fee to the following address:

Mississauga Halton LHIN
ATTN:  FIPPA Coordinator 
401 The West Mall, Suite 1001
Etobicoke, ON  M9C 5J5
Telephone Inquiries: 905-855-9090, extension 7883

Click the following for more information on how to make an FOI request 

In addition to the $5 application fee, additional fees may be charged under section 57 of FIPPA for the recovery of costs including costs related to searching for, photocopying and processing of records.

The FOI Process

All FOI requests are sent confidentially to the Freedom of Information Coordinator, who is the LHIN’s FIPPA Lead, for review and processing.

Under the legislation, the LHIN is required to respond to an FOI request within 30 calendar days. You will be contacted by the LHIN if clarification is required as to what is being requested.

The 30-day response period may be extended in certain cases including:

  • If the records in question include personal information and notification to the affected party is needed;
  • If the request involves a large number of records; or
  • If consultation with affected parties outside the LHIN is required.

The LHIN will contact you if the timeline for a response to your request needs to be extended.


Any decision made by the Mississauga Halton LHIN with respect to an access request can be appealed to the Office of the Information and Privacy Commissioner (IPC). An appeal must be filed with the Commissioner’s office within thirty days of notice of the Mississauga Halton LHIN’s decision. The Commissioner’s office is located at 2 Bloor Street East, Suite 1400, Toronto Ontario, M4W 1A8. There is an appeal fee and any questions about the appeal fee should be directed to the IPC. The phone number for the Commissioner’s office is (416) 326-3333.

Fulfillment of Request

The FIPPA Coordinator is accountable to ensure the FOI request is processed (as appropriate). A letter response from the FIPPA Coordinator and the records (if applicable) will be provided to the requester within the legislated time frame. All responsive records will be sent by courier with a signature required for receipt. Upon fulfillment of the request, the file will be closed unless further action is required.

Further information on FIPPA can be found here.